Terms of Use

Effective Date: November 6, 2025

Welcome to AIKeizen.com (the “Website”). These Terms of Service (“Terms,” “Agreement”) govern your access to and use of the Website and all services, tools, AI systems, software, and communication channels (including SMS) offered by AI Kaizen LLC, operating as AI Keizen (“AI Keizen,” “Company,” “we,” “us,” or “our”).

By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree, do not use our Website or Services.


1. Acceptance & Eligibility

1.1 Acceptance of Terms

By using the Services, creating an account, or clicking “I Agree,” you accept these Terms on behalf of yourself or the entity you represent.

1.2 Eligibility Requirements

You confirm that you:

  • Are at least 18 years old;

  • Have legal authority to enter into this Agreement;

  • Will comply with all applicable U.S. laws and regulations.

If you use the Services on behalf of an organization, you represent that you have the authority to bind that organization.


2. Modifications to Terms

We may update these Terms periodically. Changes are effective upon posting on the Website with an updated “Effective Date.” Your continued use of the Services constitutes acceptance of the revised Terms.


3. Access & Accounts

3.1 Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information;

  • Maintain the confidentiality of your login credentials;

  • Accept responsibility for all activity under your account.

If you suspect unauthorized access, contact us immediately at [email protected].

3.2 Termination or Suspension

We may suspend or terminate access at our discretion for violations of these Terms, suspected fraud, or misuse of the Services.


4. Use of Services

You agree to use the Services lawfully. You must not:

  • Violate any applicable laws;

  • Impersonate others or misrepresent your identity;

  • Access or modify internal systems, code, or data not intended for you;

  • Interfere with security features;

  • Introduce viruses, bots, or malicious software;

  • Scrape, reverse-engineer, or attempt to extract proprietary AI data;

  • Collect or harvest personal data without authorization.

We reserve the right to investigate and pursue legal action for violations.


5. Purchases, Payments & Refunds

5.1 Billing & Payments

When purchasing products or subscriptions, you agree to:

  • Provide accurate billing information;

  • Authorize us or our payment providers (Stripe, PayPal) to process charges;

  • Pay all applicable fees and taxes in USD.

We do not store full payment information on our servers.

5.2 Refund Policy

Unless a written guarantee states otherwise, all sales are final. Refunds may be issued at our discretion.


6. Subscriptions & Renewals

If you subscribe to a paid plan:

  • Your subscription begins upon payment;

  • Subscriptions automatically renew unless cancelled;

  • Cancellation becomes effective at the end of the current billing period.

To cancel, email [email protected].


7. Intellectual Property

All content on the Website—including text, graphics, software, AI outputs, logos, and multimedia (“Content”)—is owned by AI Kaizen LLC or its licensors.

You receive a limited, non-exclusive, non-transferable license to use the Content for personal or internal business purposes.

You may not:

  • Copy, modify, or distribute Content;

  • Use AI outputs for unlawful purposes;

  • Claim or imply ownership of our Content or systems.

All rights not expressly granted are reserved.


8. User-Generated Content

By submitting any content (“User Content”), you grant us a worldwide, royalty-free, irrevocable license to use, reproduce, and display the content for operational and promotional purposes.

You represent that:

  • You own the User Content or have the right to provide it;

  • Your content does not violate any law, third-party rights, or these Terms.

We may remove or restrict User Content that we deem inappropriate.


9. AI Technology & Data Use

9.1 AI Data Processing

Our Services use AI to provide automations, analytics, text/voice interactions, and content generation. By using these Services, you consent to the processing of:

  • Text prompts, messages, and chat interactions;

  • Voice recordings or transcripts;

  • Usage analytics and metadata.

We take measures to anonymize and secure AI-related data when possible.

9.2 Limitations of AI Content

AI-generated responses are informational and not guaranteed to be accurate.
You agree:

  • Not to rely solely on AI output for legal, medical, financial, or safety-critical decisions;

  • Not to generate harmful, misleading, or illegal content using our AI systems.

You may request to opt out of AI data processing by emailing [email protected].


10. SMS / TEXT MESSAGING (A2P 10DLC COMPLIANCE)

By providing your number and opting in, you consent to receive SMS messages from AI Keizen.

10.1 Message Types

Messages may include:

  • Account notifications

  • Service updates

  • Appointment reminders

  • Support communications

  • Occasional promotional content

10.2 Opt-Out

Reply STOP to unsubscribe.
Reply HELP for assistance or email [email protected].

10.3 Data Privacy

We will never sell or share your mobile number for third-party marketing.
SMS consent data is shared only with providers required to deliver texts.

10.4 Prohibited SMS Content

We do not send or endorse:

  • Illegal, fraudulent, or deceptive content

  • Hate speech, harassment, or SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco)

  • Political or adult content

10.5 Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.


11. Privacy Policy

Your use of the Services is governed by our Privacy Policy, available at:

➡️ https://aikeizen.com/privacy-policy

By using the Services, you consent to the collection, use, and disclosure of data as described in the Privacy Policy.


12. Limitation of Liability

To the fullest extent permitted by Texas law:

  • We are not liable for indirect, incidental, special, or consequential damages.

  • Our total liability for any claim will not exceed USD $100 or the total amount you paid us in the last 6 months, whichever is greater.

You use the Services at your own risk.


13. Disclaimer of Warranties

The Services are provided “as is” and “as available.”
We disclaim all warranties, express or implied, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or reliability of AI-generated content


14. Indemnification

You agree to indemnify and hold harmless AI Kaizen LLC, its affiliates, and its employees from any claims arising from:

  • Your use of the Services;

  • Your User Content;

  • Your violation of these Terms or applicable laws.


15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

15.1 Arbitration Agreement

Any dispute will be resolved through binding arbitration in Houston, Texas in accordance with the rules of the American Arbitration Association (AAA).

15.2 Waiver of Class Actions

You agree not to participate in or initiate:

  • Class actions

  • Collective actions

  • Representative proceedings

Disputes must be resolved individually.


16. Force Majeure

We are not liable for delays or failures caused by events outside our control, including natural disasters, war, labor disputes, infrastructure failures, or internet outages.


17. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and AI Kaizen LLC regarding your use of the Services.


18. Contact Information

For questions about these Terms, contact us:

AI Kaizen LLC
📧 Email: [email protected]
📍 Address: 1330 Wirt Rd Suite B, Houston, TX 77055
📞 Phone: +1 (832) 979-1812